U.S. Department of Labor - Acquisition Support Services

Subcontractor providing acquisition Subject Matter Expertise to the U.S Department of Labor Contract Number and  develop a solicitation template to be used for the issuance of Firm Fixed Price Job Corps center operations requirements. Included pricing for services encompassing Outreach and Admissions as well as Career Transition Services. The template will be used for all Job Corps center operations requirements and was developed to minimize tailoring as various program and acquisition personnel develop future requirements. This effort will over time, significantly reduce the variations in solicitation documents, create consistency, and uniformity in solicitations released across all Job Corps centers. The template was designed to eliminate the need for cost reimbursement contract line items or hybrid type contracts wherein more than one contract type is used. The solicitation was written to not only structure the contract pricing as 100% firm fixed price, but to also meet the program’s objectives, reporting requirements and to ensure the delivery of quality services to Job Corps. 


U.S. Navy - Portsmouth Navy Medical Center Human Resources Staffing - Legal Assistant Support

Provided direct support to the Department of the Navy (DON) Navy Supply Systems Command that provided the Navy Disability Evaluation System (DES) Counsel.  The COR rated the Team’s support as Exceptional in all rated areas and CAI personnel were specifically called out by the COR in evaluations to the Prime as “the best of the best”. Support included overall legal and administrative assistance to the DES attorneys for day-to-day office management. Related support included legal and other research and analysis in relevant areas to the DES Counsel, such as military disability law, laws and rulings regarding veteran's benefits, administrative separation laws and regulations, regulations and processes for the DES, medical boards, and other pertinent statutes and cases. We provided research for Service members, when appropriate, such as researching specific sections of the U.S. Navy Bureau of Medicine (BUMED) instruction, legal forms and various policies.


U.S. Army Human Resources Command - Studies and Analysis

Subcontractor for the provision of Human Resources Study and Analsyis services to the Army Human Resources Command (HRC) including survey, data analysis, organizational templating, and workload analysis auditing support to develop the Course of Action (COAs) for the Soldier for Life – Transition Assistance Program (SFL-TAP) Tactical Employment Connection. Results of the CAI’s interviews, surveys, Delphi Groups and analysis supported development of  five potential COAs for establishing a nation-wide “tactical” employment connection between transitioning Soldiers and civilian employers seeking to hire veterans via virtual, brick and mortar, and Career Skills Programs (CSP). The work also maximized existing Army efforts (SFL, Public Private Partnership Office (P3O), Employer Support of the Guard and Reserve (ESGR), and others) as well as drew from civilian capabilities for connecting Soldiers with employers.

Army Resiliency

U.S. Army Resiliency Directorate (ARD)  - Manpower Study

CAI provided its manpower, survey and interview Subject Matter Experts to participate in a team to aid ARD leadership in gathering information to clarify  input and collect other data not obtained from workload surveys completed for a  manpower study conducted for the U.S. Army Manpower Analysis Agency (USAMMA).  The work captured workload and required data for new functions and documented them with their associated workload impact.  Interviews acted as stimulators to discover facts that may not have otherwise been identified.  It included, but was not limited to all direct and indirect workload supporting programs including the functions,  number of hours spent performing required duties and identifying workload that was backlogged or required additional manpower to complete.  Results were used to complete the organizations USAAMA required Baseline Submission Package, Data Requirements for a Manpower Study (DIRMS) with the goal of achieving validation and approval of the USAAMA Single-Point Study.


U.S. Army Corps of Engineers

CAI assisted in providing expert consultation working as a member of a cross-functional team the U.S. Army Corps of Engineer (USACE) Director of Contingency Operations and G-3 Operations to establish strategic plans and objectives related to the future policies, missions, and direction of the Trans Atlantic Division (TAD). The effort will set up and coordinate (lead) the new Tiger Team examining the future TAD missions.



National Association of State Procurement Officers (NASPO) - Procurement of Acquisition Support Services (PASS)

The purpose of the on-going PASS is to provide experts to supplement your State's knowledge and expertise in any area of the acquisition lifecycle. These services include, but are not limited to acquisition planning assistance, including market research and recommending procurement strategy; acquisition document development (writing and editing) including cost/price estimates, quality assurance surveillance plans, statements for work, synopses, solicitations, price negotiation memorandum, etc.; expert assistance in supporting proposal evaluations, including price/cost analysis or technical proposal analysis; contract administration support services, including assistance reviewing contractor performance, development of contract modifications, and investigating reports of contract discrepancies; contract close-out assistance; competitive sourcing support, including strategic sourcing studies; privatization studies, public-private partnerships. Services are available in any phase of the acquisition life cycle.

National Association of State Procurement Officers (NASPO) - Training for Professionals

As the Prime contractor on this Indefinite Delivery, Indefinite Quantity (IDIQ) contract the CAI provided comprehensive training services in procurement, logistical, sexual harassment, ethics, leadership supply-chain related areas and other instructional areas for professionals across the United States. Course offerings included over 350 on-line and Instructor-Led (classroom) courses. Standard and customized professional development and training provides public procurement organizations with high value learning and development, while also providing significant time and cost savings in performing such services. The Services provide effective, sustainable, and continuing solutions to Participating Entities’ professional development and needs to retain their professional certifications through courses approved to award relevant Continuing Education Units (CEUs).


Montana - Acquisition Staff Training

The CAI conducted a custom courseware development and delivery project for approximately 50 State of Montana procurement employees. Execution required CAI Subject Matter Experts (SMEs) to assess the occupational Knowledge, Skills, and Abilities for these employees across their work sector and the curriculum to meet those needs.  In structuring classrooms, small groups, and instructional delivery, the CAI assessed all participants using the Working Style Analysis (WSA) for students supported by Teaching Style Analysis (TSA) tools completed by all instructors to ensure they tailored their instruction methodologies and delivery to the specific group profiles for each class. Pre- and post- course surveys were used to first identify required learning objectives then assess the level to which participants gained the desired Knowledge, Skills, and Abilities (KSAs). The final analysis report provided outcomes and student satisfaction to assist the customer in determining program effectiveness and future professional development planning. These efforts included development, staffing, IRB review, and implementation of a Data Collection Research and Analysis plan with associated pre- and post- course surveys and implementing both individual and group Working Styles Analysis cognitive and non-cognitive assessments.
North Carolina - Multi-Media Assessment and Acquisition Support for Mitchell Community College

Provide a Subject Matter Expert to perform a technical site assessment of three Mitchell Community College locations in Statesville, North Carolina including review of current floor plans, data, network and electrical wiring to confirm the current level of function of all audio visual components, assess current capabilities compared to initial required capabilities and develop an acquisition strategy to acquire required functionality.


Virginia – Virginia Department of Social Services

As the Prime contractor, CAI provided the Virginia Department of Social Services (VDSS) a comprehensive analysis and report covering all 12 VDSS Benefits and Services Programs, 8,000+ employees geographically dispersed in over 120 local offices across Virginia and the development of workload measures for the benefit and family service programs delivered by those local offices.  Programs include Supplemental Nutrition Assistance Program (SNAP, SNAP-ET), Temporary Aid To Needy Families (TANF), Medicaid, Virginia Low Income Home Energy Assistance Program (LIHEAP), Foster Care, Adoption Services, auxiliary grants, general relief, employment services (VIEW), Child Day Care, Child Protective Services, Adult Protective Services, Adult Services and Prevention and Support Services. Under this contract the CAI is conducting, updating, validating a workload measures study of local social services programs and provide all services to meet the needs of the Agency. The key components of this project are to 1) document the required business process steps associated with each case type within each program, 2) estimate the time required to complete each process step, and 3) provide recommendations for the requirements of a tool local department can use to evaluate and project their future staffing needs based on caseload. In this study CAI used Kaisen and Delphi techniques to develop Business Process Model Notation (BPMN) diagrams of all programs as well as defining the standard program Functions and Tasks for each. During this study the CAI conducted all associated activities in compliance with the National Research Act at 42 U.S.C. Sections 289 et seq., “Protection of Human Subjects,” 49 CFR Part 11, 32 CFR 219; Code of Federal Regulations, Title 45, Part 46; Code of Federal Regulations, Title 32, Part 219; and DoD 3210.6-R.  The work included multiple Delphi method surveys of employees, managers and Directors all of which achieve up to 98% accuracy with a +/- 2% margin of error.

Team CAI implemented a rapid development program using the Minimum Viable Product (MVP) approach to create a secure, custom web-based Time Tracker tool. CAI conducting a proof of Limited Objective Experiment (LOE) test of the Time Tracking Tool followed by the ongoing full deployment to all 120 LDSS locations and 8,000+ employees. This simple, non-invasive, secure online tool captures Required and Non-Required time to the employee level. The fidelity is to the task level within each program’s function with the capability to reach sub-task levels as well. The tool is accessible from the employee’s desktop, laptop, tablet or smart phone.

CAI developed and delivered an initial Systems Requirements Document (SRD) to meet the customer’s requirement for a detailed set of requirements that could be used to develop an automated means of examining workload and staffing in each of the local departments on an on-going basis. The final SRD is on track to be delivered 31 Oct 2019. Also under this contract CAI develop and delivered a customized and internet-based employee Time Tracking tool with associated training and support packages for all VDSS locations and employees. The solution uses the existing VDSS data architecture conjunction with the customer’s Standard Network Applications and utilization of internet technologies. It included security and privacy requirements with classification of information stored and used identified and appropriate security assigned such as Personally Identifiable Information (PII) by the Privacy Act,  Federal Risk and Authorization Management Program (FedRAMP), Health Insurance Portability and Accountability Act of 1996 (HIPPA), etc.


Statewide Contract

Virginia – Multi-Domain Consulting, Training, Translation Services, Software Development Studies and Analysis 

The Virginia statewide Indefinite Delivery Indefinite Quantity (IDIQ) contract under the College of William and Mary provides a wide variety of consulting and survey services for any State Agency, Institution of High Learning (IHL) or local municipality in Virginia. Includes data collection, analysis, Multi-Domain Subject Matter experts, Translators, Training, Research, Process Improvement, Studies and Analysis, community development and other areas.


State-wide Contract

Virginia – Photography, Videography, Freelance Writing 

The Virginia statewide Indefinite Delivery Indefinite Quantity (IDIQ) contract under the College of William and Mary provides Photography, Videography, Writing, Editing, Acquisition support services, and web design and publication.


Virginia – Virginia Department of Emergency Management

Human resources Consulting executing a comprehensive study with associated analysis of Human Resource and training functions to: 1) determine the “as is” state of associated processes and develop an optimum “to be” state with associated Policies, Procedures, and Standing Operating Procedures (SOP); 2) conduct an organizational progress analysis to develop and implement improved programs and processes within those functional areas; and 3) facilitate the Information Technology Division functional and process review to improve quality of service. Under this contract for VDEM, CAI delivered complete and fully staffed Recruiting and Hiring Standard Operating Procedures (SOP); a Hiring Manager’s Recruiting and Hiring Training Program; complete quarterly HR reporting program with associated metrics; employee and manager data collection surveys with associated data collection plan. CAI created or updated all associated recruiting and hiring forms; conducted an associated policy review and update; developed financial interest policy; delivered a complete onboarding program, including orientation covering the entire employee lifecycle;  designed a prototype for the Human Resources internal (intranet) and external (internet) webpages; facilitated a full day off-site for Information Technology Division personnel on their group’s individual and group working styles in relation to forming and maintaining highly productive teams.


City of Portsmouth

City of Portsmouth, Virginia - Job and Career Readiness supporting the Department of Social Services

The CAI is currently providing the City of Portsmouth a practicum model for Job Readiness/Career Readiness for Virginia Initiative for Employment Not Welfare (VIEW). This includes, but is not limited to writing, editing and providing classroom instructions, supervision, materials, and incidentals necessary to broaden the focus of the VIEW participant to think beyond money assistance to self-sufficiency by developing essential positive Job Readiness/Career Readiness skills.



Australia Defense Intelligence Organization - Training Development and Delivery

CAI experts with specialized civil-military and Whole of Government (WOG) expertise developed custom programs of instruction and facilitated  training on a CLASSIFIED contract for the design of a Military Analysis Course (Training Program) for an Agency of the Australian Department of Defence. In execution, the CAI facilitator participated in developing topics, curriculum and all support materials then executing team building and training sessions that included:

  • The national factors that influence decisions on military capability development.
  • The national factors supporting military capabilities
  • The key inputs supporting military capability
  • The key factors affecting the use of military forces

The highly interactive course was conducted onsite in a secure location and included a final CAPSTONE level exercise.


Bugg Elementary School

Charles R. Bugg Creative Arts and Science Magnet School (Raleigh, North Carolina)

Charles R. Bugg Creative Arts and Science Magnet is one of Wake County's Magnet Schools and has been a Creative Arts and Science A+ Magnet for more than 15 years. In 2009 and 2010, the schools was named a Magnet School of Excellence by the Magnet Schools of America Association.  In 2008 and 2012, 2013, and 2014 the school was awarded School of Distinction status.  As the United States Affiliate for Learning, Working, Management, and Teaching Style Analysis assessment tools and associated training and programs for Prashnig Style Solutions, The CAI is proving Bugg School Learning Style Analysis instruments and support for its entire student body as well as Teaching Style Analysis tools and support for its teachers.


America's Veterans (AMVETS) - Career Training and Certification

The CAI is powering the AMVETS Career Center program by developing, deploying and maintaining a state-of-the-art Distance Learning (dL) capability providing over 250 certification courses available  through over 19 Career Centers Across the United States.  AMVETS is the fourth largest Veterans Service Organization in the United States withover180,00 members; 39 State departments; and over 1,150 posts nationally.  The CAI solution is providing AMVETS the capability to provide 24/7/365 training and industry standard certification to its customers with the flexibility to conduct Instructor-Led Training (ILT) in a classroom environment is needed. The CAI is honored to be AMVETS lead dL Contractor in this important program.

Private Sector


Management Analysis Technologies

CAI is providing Facility Security Officer support to the maintenance of compliance with Department of Defense facility security requirements to include personnel and information security for classified information. Our Subject Matter expert also assists in the development of policy and compliance to include government inspections.



CAI is providing Facility Security Officer support to the maintenance of compliance with Department of Defense facility security requirements to include personnel and information security for classified information. Our Subject Matter expert also assists in the development of policy and compliance to include government inspections.

Dohrmann Enterprises, LLC

CAI is providing Facility Security Officer support to the maintenance of compliance with Department of Defense facility security requirements to include personnel and information security for classified information. Our Subject Matter expert also assists in the development of policy and compliance to include government inspections.

Sona Networks, LLC

CAI is providing back-up on-call Facility Security Officer support to the maintenance of compliance with Department of Defense facility security requirements to include personnel and information security for classified information. 



The CAI developed and delivered training workshops on Decision-making under stress and in crisis situations for GovSec 2012 and 2013 events. Participants underwent human factors analysis and training to provide knowledge, skills, and abilities to function in conditions where stress changes individual working styles and cognitive processes, resulting is significant effects on performance and situational awareness. Students learned the effects stress has on individuals and groups including problem solving and decision-making, communications, situational awareness development and sharing, and conflict management; individual working styles; and what styles are most flexible or most susceptible to adverse effects of stress.


Mgs04 Corporation

The CAI provided all services and expertise required to register Mgs04 with the United States Federal Government positioning it to sell its products through contract and purchase. This included a business strategy and all associated planning to position the company to enter the Army, Navy, Air Force, Marine Corps and U.S. Coast Guard Exchange services.  Future efforts will include market-penetration into State College and University programs. The result will be to significantly expand the Company’s customer base.  Services provided include the strategic plan; a detailed phased approach; and providing direct support in achieving implementation goals.


Anacapa Sciences

CAI Subject Matter Experts: 1) identified potential user groups for its web-based toolset, SameSide; 2) worked with ASI to identify ways SameSide’s functioning can be enhanced to better serve Host Nations in Third World regions prepare for and respond to complex health emergencies; and incorporate PIF’s innovative conceptual framework – CAPS (Capital Analysis & Performance Strategy) – into SameSide as the CAPS Analysis and Measurement Tool (CAM-T).



The CAI team conducted a detailed business case analysis for ARINC providing an assessment of business potential in Africa and a recommended approach African opportunities. It included a macro-analysis of all 53 current African countries used a variety of objective factors. Select countries were then used in the business case analysis of alternatives resulting in a recommendation believed to provide the highest potential ROI with least risk (after application of risk mitigation).

Rand Logo


A CAI Subject Matter Expert (SME) provided RAND an expert peer review and input on the Draft RAND report, “Customizing Learning: Potential Air Force Applications” in support of the United States Air Force customized learning efforts.  Review comments and input were incorporated into the final report that will guide Air Force Learning Strategy into the future.